Quality Management is vital to the services provided by RSNECC. Our clients determine what quality is. Our aim is to deliver more than the client expects of us. We want to achieve this by deploying personal know-how, experience and the specific skills of each employee. The basic guidelines on quality are set out in the RSNECC Quality System (TQS), which also covers health, safety and environment (HSE). The Handbook TQS is certification in accordance with ISO 9001: 2008.